Testimonials

 

Shirley, Beverley and team were impeccable in their service, care and consideration from the very moment of contact right through to the dignified and respectful ceremony for Mum. Advice and support could not have been better, with such a friendly and warm way of communicating and helping at our very sad time. Mum would have been pleased to know how well she and all her family and friends had been looked after

Thank you so much

Carole and Nick

 

Shirley

Thank you for everything.  The day ran smoothly due to your professionalism.  Andrew was treated with dignity & respect throughout

Carole & Rhys O’Brian

 

Dear Beverley & all the team at Broadoak Funeral Services.  On behalf of the Barker Family Many thanks for all your kind support and professional attention to detail during our bereavemen

Kind regards  Lesley Sharrock

 

To Shirley & All the Team

Just wanted to say a very big thank you for all your patience, understanding & kindness during the recent loss of my Uncle, Stanley Fisher; & for the wonderful service you provided during what was an incredibly stressful time for me & my family & friends.  Everyone who attended the funeral only had positive comments about the organisation & delivery by yourselves, which is very re-assuring

Thank you so much.  With All Best Wishes from

Nicola Tavernor

 

Dear Beverley & all of your kind staff at Broadoak Funeral Service

Just to say Thank you very much for all of the help and kind support you have shown myself and family at a very difficult time in our lives 

Mrs Mavis Hall, Rachel Lisa Ashleigh & Families

 

Dear Beverley & Staff

Thank you so much for your help and advice regarding the arrangements for Chris’s funeral.

As you know I was concerned that my family were going ‘too far’ with the celebration part of the service but I think the balance was actually perfect.

You gave me the confidence to let them have their way so thank you.  You & your staff showed just the right level of respectful sympathy without being too sombre

Regards

Pat Seddon

 

To the Staff at Broadoak Independent Funeral Services

We are writing to thank you for all your help and support during a difficult time for our family.  Your staff were always very courteous and polite and could not do enough for us.  The painful process of discussing the actual arrangements for the funeral and service were handled sympathetically by Shirley.  She spent considerable time gently going through each individual item making us consider each option available without pressuring us to buy anything above the basic costs.  These basic costs were broken down and explained clearly.

Once the initial consultation had taken place the staff would communicate with us regularly to give us an update or ask questions to ensure that we were happy with the preparations.

On the day of the service Broadoak staff were respectful and professionally managed the entrance and exit of the funeral.

We are sure that our mother would have appreciated the way her funeral was handled and the grandchildren will never forget the ride in the limousine which took us from the funeral to the wake. 

After the funeral the staff of Broadoak continued to be of assistance in managing and explaining the scattering of the ashes.

We can only say choosing an Independent Funeral Directors was the best decision we made and would have no hesitation in recommending Broadoak Independent Funeral Services to anyone who found themselves in our situation

Fiona Ogg & Family

 

Dear Beverley

On behalf of myself and my family I wish to offer my sincere thanks to yourself and your team for the excellent service that you provided at the funeral of my mother on 1st February 2016

From the point of contact on Saturday 23rd January right through to the completion of all the arrangements on the day following the funeral, the care, respect and courtesy shown by you and your staff was exceptional

Thank you so much 

Yours sincerely

Jim Broome

 

To all staff at Broadoak, a huge thank you to you all for the care, dignity you showed my dad John Gilligan.  Thank you for the help, support and advice during this sad time.

On the day of the funeral my dad would have been pleased things went so well.  You were on time and did a dignified job. 

We all thank you, from myself Maria Tinker and the rest of Johns family xxx

 

Thank you so much for dealing with Eric’s funeral.  My sons & I felt that the way we were met, information given, choices available, the comfort of the surroundings etc. - not forgetting the coffee & tissues !

Shirley - your down to earth character, yet sensitivity & humour were just right for us - Eric would have had a ‘right good laugh’ with you.  

Thank you ! 

Glenda Burrows  Gary & Martin

 

Dear Shirley and Friends

A little late but many thanks, for helping to sort us out with no pressure what so ever for Roy’s funeral 19th Sept.  Really happy with how you conducted everything, would and have recommended you.

Thanks very much once again 

Mrs Devery Hindle & family

 

To Beverley, Shirley and all of the staff at Broadoak Funeral Home.  We would like to thank you from the bottom of our hearts for looking after and caring for our precious baby girl Petal it has given us so much comfort to know that our baby was treated with so much dignity and respect and that all of her funeral arrangements were taken care of to the highest standard.  You have given us so much comfort at this very difficult time.

Please enjoy the gifts as a small token of our huge appreciation.

Lots of love Petal Rose Dempsey and her parents

Aimee & Marc xxx

  

Dear Shirley & Staff

Thank you for helping my family & me through our sad loss

Love Simon and Stef Myerscough xxx

 

Dear Mrs Hill

Thank you for your kind and patient help in organising the pre-paid funerals for my wife and myself.  We are delighted with the final costs, the attention to the intricate detail of our separate preferences, the quality of your varied choices and the excellent advice you gave.

Broadoak was recommended to us and we are so pleased with the very comforting outcome.   We will be pleased to pass on our recommendation to our friends and relatives

RM & V Langhorn

 

Dear Beverley

Thank you very much for organising such a beautiful funeral service for our mother and mother-in-law, Lily Williams on 9 January.  She would have been delighted with the quiet and efficient way in which everything was arranged and performed, with the minimum amount of fuss.  It was so reassuring for us to know that at all times, she was treated with respect and dignity.

It was particularly comforting for us to have someone organise everything as well as offering us suggestions we would not have considered.  We also found visiting your offices and being able to look out on your gardens very restful, especially as Lil loved gardens.

Once again, we would like to thank you for performing such a lovely service for lil, as well as giving the support, at this very difficult time.

Best regards from Bary, Steve & Melanie Williams